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CISA - Governance and Management of IT - IT Management - Quality Assurance and Quality Management of IT
Intermediate
1/35
Which of the following BEST represents a key focus of Total Quality Management (TQM) in IT?
a.
Extensive testing during the final phase of development to ensure product quality
b.
Continuous process improvement
c.
Strict adherence to predefined quality metrics regardless of changing business needs
d.
Comprehensive documentation of all system specifications
Intermediate