Program Management Professional test

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PgMP - Program Benefits Management - Benefits Analysis and Planning

Advanced

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You are leading a project to develop a new software platform. The benefits analysis shows the platform will provide significant efficiency gains, but will require a large upfront investment and a steep learning curve for end-users. What should be your next step?

Launch a pilot program with a select group of end-users to gather preliminary feedback and make adjustments before a wider rollout, with minimal emphasis on formal training but focusing on rapid iteration based on user feedback.

Develop a comprehensive roadmap that includes a phased rollout of the platform to manage the change effectively, combined with targeted training programs and clear communication about the long-term benefits and efficiency gains.

Initiate a series of workshops and feedback sessions with potential end-users to identify possible improvements to the platform, thereby potentially deferring the project timeline but enhancing user acceptance.

Prioritize immediate deployment of the platform across all users to expedite the realization of efficiency gains, relying on the intuitive design of the new platform for a smooth transition without dedicated training.