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PMI-ACP - Effective Stakeholder Engagement - Stakeholder Expectation Management
Advanced
1/5
You are leading a project and one of your stakeholders continually requests changes that are out of scope. How should you manage this stakeholder's expectations?
a.
Inform the stakeholder that you don't have the authority to make such changes.
b.
Discuss the impact of the changes with the stakeholder and suggest following the formal change management process.
c.
Accommodate all the requests to keep the stakeholder happy.
d.
Ignore the stakeholder's requests as they are out of scope.
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