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PMI-PBA - Process Modeling and Analysis - Business Process Model and Notation (BPMN)
Intermediate
1/5
In a collaborative game session using the 'Me and My Shadow' technique, what is the most effective approach to gather user experience insights?
a.
Having participants create mind maps that connect their activities to organizational objectives and goals
b.
Having participants write detailed narratives of their workflow experiences and emotional responses during each task
c.
Having participants draw diagrams of their ideal workflow while explaining their current process limitations
d.
Having participants act out their daily tasks while observers document pain points
Intermediate