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PMI-PBA - Quality Assurance and Control in Business Analysis - Quality Metrics and Key Performance Indicators (KPIs)
Intermediate
1/5
When documenting stakeholder interview results in a business analysis report, what writing technique most effectively captures nuanced feedback while maintaining objectivity?
a.
Applying detailed narrative descriptions with extensive background context and personal observations
b.
Creating comprehensive summaries that blend multiple stakeholder perspectives into unified statements
c.
Using structured templates with key themes and verbatim quotes
d.
Implementing color-coded response categorization with emotional sentiment analysis
Intermediate