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SHRM-CP - Performance Management - Reliability (interrater reliability)
Beginner
1/12
As an HR professional, you observe that different managers are providing inconsistent performance ratings for the same employee. To improve interrater reliability, which of the following actions should you prioritize?
a.
Use a different statistical method to analyze the evaluation data for better reliability.
b.
Increase the number of managers involved in each employee's evaluation to average out discrepancies.
c.
Allow supervisors to develop their own personalized rating systems for flexibility.
d.
Provide standardized training to all raters to ensure consistent understanding of evaluation criteria.
Beginner