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PMP
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Your team has just completed a critical phase of a complex software development project. The deliverables are now ready for review and validation by the client. To manage expectations, you have organized a comprehensive demonstration session where stakeholders can see the software in action, ask questions, and provide feedback. During the session, one of the key stakeholders points out a feature that does not align with their initial requirements, despite being documented in the scope statement and signed-off project charter. This feature is crucial for the stakeholder's business operations and its current state could considerably impact the project's success. Given the situation and the need to ensure the project meets the agreed-upon deliverables without causing significant delays or budget overruns, what is the best course of action to take next?
a.
Request the stakeholder to accept the feature as it is now and propose enhancements for a future phase of the project to avoid impacting the current schedule and budget.
b.
Collaborate with the stakeholder to understand the discrepancy and assess the impact of the change on the project scope, timeline, and budget before deciding on the next steps.
c.
Acknowledge the feedback and suggest a workaround that minimally impacts the project timeline while ensuring the stakeholder's immediate business needs are met.
d.
Immediately revise the project scope to accommodate the stakeholder's feedback and initiate the change control process to formally document the requested changes.
Expert