Guide to Customer Collaboration in Agile Manifesto

Customer Collaboration is a fundamental principle in the Agile Manifesto which emphasizes the need for active customer engagement instead of contract negotiation.

Importance:
It ensures that the product development aligns with the customer's needs and expectations. It also fosters better relationships and understanding between the development team and the customer, leading to a successful project outcome.

What it is:
It refers to the continuous interaction with the customer throughout the development process rather than relying solely on initial requirements. This often involves regular feedback sessions and open communication channels.

How it works:
In Agile methodologies like Scrum, customers (or their representatives) are part of the team. They are involved in planning, reviewing progress, and giving feedback at every iteration to ensure the final product meets their need.

Exam Tips - Answering Questions on Customer Collaboration: Understand the key principles and examples of how customer collaboration works in Agile. Be able to explain the difference between customer collaboration and contract negotiation. Practice writing concise and clear answers focusing on the importance and application of customer collaboration in Agile. Specific scenarios may be asked, so be prepared with real-life examples or hypothetical situations demonstrating the positive impact of customer collaboration. Remember, the examiner wants to understand not just your theoretical knowledge but also its practical application.