Facilitation Techniques

Correct Answer: Introduce a creative warm-up exercise to get the team thinking outside the box

A creative warm-up exercise helps stimulate the attendees' creativity and facilitate the generation of new ideas. Other options will not encourage an open flow of ideas and can weaken the brainstorming process.

Correct Answer: Creating a visual map of the tasks and their dependencies.

Creating a visual map of the tasks and their dependencies facilitates a clear understanding among team members about how work items interconnect, fostering better planning and collaboration. The wrong answers involve valid facilitation techniques but do not directly address the challenge of visualizing task connections. Independent writing might miss the collaborative visualization aspect, silent grouping focuses on categorization rather than explicit connections, and brainstorming on risks does not directly help in visualizing task dependencies.

Correct Answer: Use active listening and paraphrasing to capture key points and guide the discussion towards constructive feedback.

In a sprint review meeting, the most effective facilitation technique when stakeholders are providing scattered and unfocused feedback is to use active listening and paraphrasing. This approach allows the scrum master to capture the key points from the stakeholders' feedback and guide the discussion towards constructive and actionable items. By actively listening and paraphrasing, the scrum master can ensure that the stakeholders feel heard while maintaining focus on the most important aspects of the feedback. Asking stakeholders to submit feedback in writing after the meeting may result in losing valuable information and context that could be clarified during the discussion. Encouraging free expression of opinions without structure may lead to a lack of focus and actionable outcomes. Interrupting stakeholders and reminding them to focus on specific feedback may come across as impolite and discourage open communication.