Benefits Sustainment

Correct Answer: Implement a continuous improvement process

The most effective strategy to address decreasing benefits from a recently completed project is to implement a continuous improvement process. This approach is best because:

1. It allows for ongoing monitoring and adjustment of project outcomes.
2. It helps maintain and potentially increase the benefits over time.
3. It promotes a culture of constant learning and adaptation.
4. It addresses the root cause of the declining benefits by continuously seeking ways to enhance performance.

While conducting a post-project review is valuable, it's a one-time activity that may not provide long-term solutions. Restarting the project with updated objectives is an extreme measure that doesn't address the gradual decrease in benefits. Assigning a dedicated team to maintain deliverables may help, but it doesn't necessarily improve or increase benefits over time.

Implementing a continuous improvement process ensures that the project's benefits are sustained and potentially increased through ongoing refinement and optimization of processes and outcomes.

Correct Answer: Engage stakeholders to develop a comprehensive benefits sustainment plan

While all options involve some form of action post-project completion, the correct approach for ensuring the sustained realization of project benefits involves proactively engaging stakeholders to develop a comprehensive benefits sustainment plan. This ensures that the intended benefits continue to be delivered beyond the project's lifecycle. The other options, while potentially useful in certain contexts, do not directly address the need for a structured approach to sustain benefits, with some diverting focus to less critical areas or entirely missing the mark on ensuring continuous benefit delivery.

Correct Answer: Develop a governance framework that includes roles for sustaining benefits post-project completion

The correct approach to ensuring long-term benefits sustainment involves establishing a governance framework that defines clear roles and responsibilities for ongoing support. This approach ensures that there is an organizational structure in place to oversee and ensure the continued realization of project benefits after completion. Revisiting the business case, initiating a new project phase for optimization, or adjusting the project's scope can be complementary actions, but they lack the holistic approach of establishing a governance framework for sustained outcomes.