Register
5:00
Stop
CAPM - Project Communication Management - Communication Barriers
Intermediate
1/5
A project team member consistently uses technical jargon in communications, leading to misunderstandings with non-technical stakeholders. What approach should the project manager take to address this communication barrier?
a.
Implement a formal training program on technical terminology for all stakeholders
b.
Encourage the use of plain language and provide a glossary of terms
c.
Require all team members to submit written reports explaining technical concepts in detail
d.
Assign a dedicated translator to convert technical terms into layman's terms during all meetings
Intermediate