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Perform Integrated Change Control

5 minutes 5 Questions

Perform Integrated Change Control is a process in project integration management that focuses on formally reviewing all change requests, approving changes, and controlling changes to the deliverables and organizational process assets. Its purpose is to ensure that only approved changes are implemented in the project. This process involves review, analysis, approval, or rejection of the changes in scope, cost, schedule, and quality of the project, which could impact the project's objectives and deliverables.

Guide to Perform Integrated Change Control

Perform Integrated Change Control is a critical process in project management which deals with managing and controlling changes to the project. Importance: It is necessary for managing all changes and ensuring that they are beneficial, viable and don’t have adverse effects on the project's outcome. Without it, projects may veer off their planned course and may end up meeting neither their objectives nor stakeholder requirements.
What it is: It's a process that involves review and approval of all change requests, managing changes to deliverables, organizational process assets, project documents and the project management plan.
How it works: Changes may arise from different factors such as external events, errors, or improvements in understanding of project objectives. These changes are evaluated, approved or rejected, then managed to closure.
Exam Tips: In exams, questions on this topic may revolve around scenarios or seek for knowledge on the process. Understand the entire change management process, importance of transparency and documentation in changes approval and implementation. Also consider the effects of changes on different project aspects or constraints like cost, schedule, scope, and quality. For scenario-based questions, focus on best practices in change management.

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CAPM - Project Integration Management Example Questions

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Question 1

A team member identifies a new risk during the execution phase. What should the project manager do in relation to the integrated change control process?

Correct Answer: Assess the risk and submit a change request if required.

When a new risk is identified during the execution phase of a project, the correct procedure as per Project Management Professional (PMP) standards is to assess the risk and submit a change request if required. This is typically a part of the integrated change control process, which seeks to identify, evaluate, and manage changes that may occur during the project lifecycle. The option 'Ignore the new risk' is incorrect as ignoring risks can lead to unforeseen issues or damage later in the project. 'Update the risk register without assessing the risk' is also not recommended as the risk register needs to be an accurate record of assessed risks. Making changes to the project scope immediately is inappropriate as it bypasses the process of risk assessment and change control, leading to potential project instability.

Question 2

You are a project manager, and the team informs you about a technical issue that may impact the project deliverable. What should you do first in the integrated change control process?

Correct Answer: Evaluate the impact of the issue on project constraints.

As a project manager, when a technical issue crops up, the first step in the integrated change control process should be to 'Evaluate the impact of the issue on project constraints'. It helps in understanding the bearing it has on various project constraints like cost, time, quality, scope, etc. based on which further decisions can be taken. Without this analysis, making any changes could lead to mishap. The option 'Update the change control board immediately' is not the first thing to do. The Change Control Board (CCB) needs to know the changes only after a proper analysis of its impacts. 'Reject the change request' is not the correct response. One can not simply reject a change request without an initial evaluation. 'Include the issue in the risk register' is a potential action but only after evaluation of impacts and the decision is not to solve it immediately, but to risk responses plan. Therefore, evaluating the impact of the issue should be the first step. This strengthens the change control process by making informed decisions.

Question 3

During the closing phase, you discover that a previous change request was not implemented correctly, which is impacting the final project deliverables. How should you handle this situation?

Correct Answer: Raise a change request to implement the unexecuted change.

In project management, any changes required during or at the end of the project should be handled through a formal change control process. This ensures that all changes are properly tracked, assessed for their impact and then implemented in a controlled manner. So, the best way to handle a change not implemented correctly impacting the final project deliverables during the closing phase is to 'Raise a change request to implement the unexecuted change.' Other options are not ideal: 'Ignoring the problem and closing the project' would not be professional and may lead to unsatisfactory results or even project failure. 'Implementing the change without going through the change control process' bypasses the structured approach to managing changes and can lead to many other issues down the line. 'Updating the project management plan without raising a change request' again ignores the formal change control process which is critical to the proper management of changes and, hence, the project.

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