Project Communication Management
Project Communication Management involves creating, collecting, distributing, storing, retrieving, and organizing project information. The objective is to ensure that the right information reaches the right person at the right time, in a format that the recipient can understand. Communication management also includes documenting decisions, actions, and lessons learned from the project. Good communication can significantly benefit a project by avoiding misunderstandings, missteps, and conflicts.
Guide: Understanding Project Communication Management
What is Project Communication Management?
Project Communication Management is an essential part of project management that entails the systematic planning, executing, monitoring, and revising of all the channels of communication within a project. It also involves the communication with external stakeholders.
Importance of Project Communication Management:
Effective project communication management ensures project information is appropriately generated, collected, distributed, stored, retrieved, and disposed of. It keeps everyone on the same page and manages expectations. It also increases engagement, fosters better relationships, mitigates conflict and helps in the timely completion of the project.
How it works:
It works through four major steps: Plan Communication Management, Manage Communication, Monitor Communication and Control Communication.
Exam Tips:
1. Understand the various communication theories and models.
2. Know that 90% of a Project Manager's time is spent on communication.
3. Keep the communication requirements of all stakeholders in mind while answering questions.
4. Always remember the importance of active listening in project communication.
5. Understand the differences between different communication methods, technologies, and channels.
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