Stakeholder Management

Correct Answer: Discuss the changes, analyze their impact and use formal change control process.

The best approach is to 'Discuss the changes, analyze their impact and use formal change control process'. This is because changes are common in any project and should not be disregarded or implemented without proper assessment. 'Ignoring the stakeholder's demands' is not a viable approach, as stakeholder concerns need to be taken into consideration to ensure the project's success. However, these needs to be handled with a formal change control process. 'Implementing the changes without assessing their impact' can lead to unforeseen complications and potential project failure, as not every change is beneficial. 'Directly disagreeing with the stakeholder to prevent scope creep' also doesn't provide the flexibility required in most projects. It's the project manager's responsibility to balance stakeholder demands with the project's scope and objectives.

Correct Answer: Reassess the stakeholder’s classification and update the stakeholder engagement plan.

The best course of action when a stakeholder shows increased interest and starts demanding regular updates is to 'Reassess the stakeholder's classification and update the stakeholder engagement plan'. This is because stakeholder classifications can change over the course of a project, and it is important for the project manager to constantly monitor and adjust based on these changes. Ignoring an interested stakeholder may lead to loss of their support or even resistance, and while it's important to inform higher management, this is not a mutually exclusive action and doesn't suffice to manage the stakeholder’s new demands. Simply providing all the requested information can lead to information overload and may not be what's best for the project or the stakeholder, especially if the demands go beyond what’s manageable. The stakeholder engagement plan should be updated to manage the new level of interest.

Correct Answer: Initiate direct communication with the stakeholder to understand their expectations and clarify the project status.

The best course of action is to initiate direct communication with the stakeholder to understand their expectations and clarify the project status. This approach allows the project manager to address the issue at its source and ensure that the stakeholder's needs are met. Scheduling a meeting with the entire project team may not be the most efficient solution, as it involves individuals who may not be directly relevant to the specific stakeholder's concerns. Sending an email update to all stakeholders may not effectively address the unengaged stakeholder's specific expectations and could potentially be overlooked. Assigning a team member to act as a liaison is not as effective as the project manager directly communicating with the stakeholder, as it may lead to miscommunication or delays in addressing the stakeholder's needs.