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Driver Backup and Restore

5 minutes 5 Questions

Driver Backup and Restore involve creating copies of currently installed drivers and storing them in case the need arises to reinstall or recover the same drivers in the future. This process may be undertaken manually or with the help of dedicated driver backup utilities. Regular backups of drivers…

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CompTIA A+ - Driver Backup and Restore Example Questions

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Question 1

After updating a driver for a client's GPU, their computer is experiencing a black screen issue. The client mentioned they have a previous driver backed up. What is the appropriate procedure to resolve this issue?

Correct Answer: Boot into Safe Mode, uninstall the problematic driver, and restore the previous driver from backup.

The best solution is to boot into Safe Mode, uninstall the problematic GPU driver, and restore the previous driver from the backup. This addresses the root cause of the black screen issue by reverting to a known working driver version. The other options, such as purchasing a new GPU, replacing the motherboard, or installing a different operating system, are unnecessary and do not directly address the driver issue causing the black screen problem. By utilizing the backed-up driver, the issue can be resolved without resorting to hardware replacements or drastic changes to the system.

Question 2

A user has updated multiple device drivers on their computer and is now experiencing performance issues. They have a backup of their original drivers. How can you efficiently restore the original drivers?

Correct Answer: Use a driver backup and restore tool to restore the original drivers from backup.

Using a driver backup and restore tool is the most efficient way to restore the original drivers from a backup. This approach allows you to quickly and easily revert the drivers to their previous state, resolving the performance issues caused by the updated drivers. Manually downloading and installing each driver individually would be time-consuming and prone to errors. Performing a full system format and reinstalling drivers from scratch is unnecessary and would result in data loss. Replacing the computer's hardware is not a relevant solution for a software-related issue like driver problems.

Question 3

You recently reinstalled an operating system on a user's computer and need to restore the drivers. You have a backup of the drivers, but you are unsure which drivers belong to which devices. What is the best method to identify and restore the correct drivers?

Correct Answer: Use a driver backup and restore tool that matches drivers to hardware devices.

Using a driver backup and restore tool that matches drivers to hardware devices is the best method to identify and restore the correct drivers. This approach automates the process of identifying the appropriate drivers for each device based on the hardware specifications, saving time and reducing the potential for errors. Manually testing each driver or asking the user would be time-consuming and prone to mistakes. Enabling driver-related services does not directly address the issue of identifying and restoring the correct drivers from the backup.

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