Prioritizing Issues

5 minutes 5 Questions

Troubleshooting often involves managing multiple issues simultaneously. Prioritizing these problems ensures that resources are allocated effectively, and critical issues are addressed promptly. Factors that influence prioritization include the severity and scope of an issue, the potential impact on…

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CompTIA A+ - Prioritizing Issues Example Questions

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Question 1

A user reports that their computer is not getting any network access. They have recently installed a new video card. How should you proceed to fix the issue?

Question 2

A user's computer starts up with a loud whirring sound. Which of the following should be addressed first to resolve the issue?

Question 3

A user with a desktop computer complains about frequent disconnections from Wi-Fi. You notice that their computer's Wi-Fi signal is weak, and moving the computer closer to the router is not an option. Which of the following solutions should be addressed first?

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