Guide: Metrics and Reporting in Security Awareness Training - CompTIA Security+

Metric and Reporting is a crucial aspect of Security Awareness Training. It's used to assess the effectiveness of the training and measure progress against risk reduction goals.
Importance: Metrics and Reporting offer a quantifiable measure of how well security protocols are understood and followed. It also identifies areas of weakness that need further attention. Without it, it's difficult to know if the training is effective or if risk reduction goals are being met.
How it works: Metrics may include things like the number of successful and failed security tests or audits, staff adherence to security procedures, and reported security incidents. The data collected is then used to generate reports.
Exam Tips: In exam, questions may ask you to interpret data, identify areas of concern from a set of results, or determine which metrics should be collected based on a scenario. It's crucial to understand the types of data which would indicate the effectiveness (or lack thereof) of training.
Key points: Understand the importance of metrics and reporting, know the types of data that might be collected and what they indicate, and be able to interpret reports.