Register
4:59
Stop
CSM - Conflict Management in Scrum - Communication Management
Intermediate
1/5
One of the development team members comes to you with a personal problem that's affecting their work, seeking advice. As a Scrum Master, what is the best way to demonstrate servant leadership?
a.
Listen empathetically, offer support and if appropriate, recommend resources or professional help.
b.
Tell them to focus on work and deal with personal issues on their own time.
c.
Discuss the issue with the whole team to find a solution.
d.
Ignore the issue, considering it is a personal problem.
Intermediate