Conflict Orientation

Guide to Conflict Orientation in Scrum

Conflict Orientation is a vital concept in Scrum, as it helps the team to manage differences and disagreements in a productive and constructive manner. It is essentially an individual's or a team's approach towards handling conflict.

Its Importance:
It allows the team to work together more efficiently by reducing friction caused by differing opinions or ideas. It also aids in developing a more inclusive and accepting team environment, fostering a sense of respect for each member's perspectives.

How It Works:
There are generally three types of conflict orientation - Avoidance, Engagement, and Resolution. The first type, Avoidance, involves steering clear of conflict and debates altogether. The second, Engagement, embraces conflict as an opportunity for growth and learning. The final one, Resolution, seeks to resolve conflict in the fairest and most efficient way possible.

Exam Tips:
While answering questions on Conflict Orientation in an exam:
1. Define the Conflict Orientation, its types, and why it is important in managing a Scrum team.
2. Give examples of how different Conflict Orientations may be applied in a Scrum team.
3. Exhibit an understanding of how handling conflicts appropriately can result in overall team effectiveness and efficiency.
Reinforce your answers with references to real-world Scrum applications whenever suitable, to showcase your comprehensive grasp of the subject.

Important:
Make sure to elaborate your answers by demonstrating your understanding of how adjustments in Conflict Orientation can create a more harmonious Scrum team work environment and facilitate a more productive development flow.