Holistic Product View

Correct Answer: Create a product roadmap that outlines the overall vision, goals, and progression of the product

In a complex eCommerce project, obtaining an overview of the product can be challenging. The best strategy in such a situation is to Create a product roadmap that outlines the overall vision, goals, and progression of the product. A roadmap acts as a strategic document that communicates the stages, milestones, and objectives of the product. This will not only provide a holistic view of the product but also align the team towards common goals. On the other hand, increasing the working hours of the team may lead to burnout and doesn't necessarily guarantee a more comprehensive view of the product. Hiring more developers can increase costs and potentially lead to overcrowding, while re-assigning team members might disrupt the workflow rather than aid in the visualization of the product's complete view.

Correct Answer: Arrange a meeting with the team to discuss the product as a whole, re-emphasizing the overall goal and how each task contributes to it.

The role of the Scrum Master is to facilitate the team, remove obstacles and ensure clear communication. In this case, the team is losing sight of the holistic vision of the product due to overemphasis on individual tasks. Hence, the most skilled action for the Scrum Master is to arrange a meeting to reiterate the overall product goal and how each task contributes to it, rather than focusing on isolated work items. This way, the Scrum Master helps the team to take a step back and understand the bigger picture, which is crucial in Scrum. The other options are not considered best practices in Scrum. Letting the team continue their tasks could lead to disconnection from the overall goal. Taking over the tasks is not in the Scrum Master's role and does not empower the team. Changing the product backlog to adapt to the team's current view bypasses the core issue and doesn't assure alignment with the business optimal.

Correct Answer: Discuss with the Product Owner the importance of presenting the backlog items in a way that contributes to the holistic product view and help him/her understand how to achieve this.

The best way to address this issue as a Scrum Master is to 'Discuss with the Product Owner the importance of presenting the backlog items in a way that contributes to the holistic product view and help him/her understand how to achieve this.' This is the correct answer as it emphasizes collaboration and communication within the team, which is a key principle of Agile and Scrum methodologies. It promotes the development of a shared understanding and sets clear expectations about what is needed for a successful outcome. The other answers are not the best ways to handle this situation. 'Reprimand the Product Owner for not doing a good job.' lacks the spirit of collaboration and understanding that is a cornerstone of Agile methodologies. The answer 'Copy the tasks into a new backlog and arrange them according to your understanding of the holistic product view.' oversteps the boundaries of the Scrum Master's role and does not facilitate the collaboration necessary for a successful Scrum methodology. Lastly, 'Do nothing and let the development team figure out how to deal with it.' negates the Scrum Master's function as a facilitator and does not solve the issue at hand.