Shared Accountability

Correct Answer: Facilitate a team brainstorming session to identify solutions

The best action that emphasizes shared accountability and is most aligned with Agile and Scrum principles is to facilitate a team brainstorming session to identify solutions. This approach encourages collaboration, utilizes the diverse knowledge and skills within the team, and ensures that everyone takes collective responsibility for overcoming obstacles. The option of delegating the task to the most experienced team member does not promote shared responsibility and can lead to over-reliance on one individual, potentially creating bottlenecks. Scheduling individual meetings with team members might gather valuable insights but misses the opportunity for collaborative problem-solving and collective ownership. Advising the team to follow the lead of the Scrum Master, while potentially helpful, places the responsibility on one role rather than encouraging the entire team to work together on solutions.

Correct Answer: Facilitate a conversation between the team member and the rest of the team to discuss the issue and find a solution together.

The role of a Scrum Master is to facilitate communication and resolution of team-related issues in a collaborative manner. If a team member is consistently missing deadlines, the best action is to address the teamwork issue openly and together. This approach is more consistent with the principles of Scrum, which emphasizes transparency, inspection, and adaptation. It potentially uncovers any challenges the team member is facing and allows the team to find a solution together. The Scrum Master’s role isn't to manage individual’s work, but rather to create a productive environment where everyone can highlight issues and resolve them as a team. Therefore, the suggestion of assigning less tasks to the team member that is consistently missing the deadlines is not suitable. Similarly, reallocating tasks to other team members without discussing, or dismissing the team member from the Scrum team are both contrary to the principles of Scrum. These actions do not address the underlying issue, fail to foster a collaborative environment, and may harm team morale and trust.

Correct Answer: Facilitate a team discussion where everyone's opinion is heard and a collective decision is made.

The best course of action for a Scrum Master when the team is not achieving their goals for each sprint and suggests a changes in the workflow is to 'Facilitate a team discussion where everyone's opinion is heard and a collective decision is made.' This approach encourages active participation and promotes the essence of Scrum which is collaboration and team decision making. The other options are less desirable for the following reasons: 'Implement the changes regardless of the team's disagreement.' goes against the Scrum principles of self-organization and collective decision-making. 'Change the team's goals to more achievable ones.' could overlook the root cause of the problem and may lead to overlooking potential areas for team improvement. 'Completely disregard any changes and try harder next sprint.' does not address the issue at hand and it's not a proactive approach towards problem resolution.