Shared Responsibility

Correct Answer: Clarify the role of each team member and emphasize how each contribution aids in the completion of the sprint.

In the principles of agile and scrum, the Scrum Master plays a facilitative and coaching role. When conflicts arise about roles and responsibilities, it is more important to clarify and emphasize the importance each member's role plays in the team's objectives rather than assigning new roles or avoiding the conflict. The 'team-first' approach is fundamental in scrum practices. The answer 'Reassign team members to new roles to avoid conflict.' is incorrect because agile encourages solving conflicts through communication and collaboration, rather than simply shuffling roles around which may lead to different issues. 'Avoid the conflict and let the team solve it by themselves.' is not advised because part of the Scrum Master's role is to facilitate conflict resolution in the team and to ensure that everyone is able to focus on accomplishing their tasks. 'Separate the conflicting members and distribute their tasks to other team members.' is not efficient as it does not solve the conflict, and adds unnecessary burden on the others.

Correct Answer: Facilitate a meeting to help the team arrive to a consensus on the Definition of Done.

The best way to handle differing interpretations of the Definition of Done in a scrum team is to 'Facilitate a meeting to help the team arrive to a consensus on the Definition of Done.' This is because the members of the scrum team should have a shared understanding of the Definition of Done to enable them to work together efficiently and maintain the quality of the product. The Scrum Master's role is to facilitate this process and help the team reach a consensus. 'Determining the Definition of Done yourself and enforce it' is not correct as it goes against the principles of self-organizing teams in Agile. The Product Owner's role is not to 'define the Definition of Done', but rather to clarify the objectives and accept the result. Ignoring the discrepancy, and allowing individual team members to stick to their own interpretations can lead to inconsistency in understanding and could negatively impact product quality.

Correct Answer: Promote open discussion where team members propose their solutions, debate and reach a consensus collaboratively.

The Scrum Master role in the Agile methodology is not to dictate solutions but foster a self-organizing environment conducive for team collaboration and decision making. The best approach would be to promote open discussion where team members propose their solutions, debate and reach a consensus. This way, the team shares ownership and responsibility of the solution. This aligns with the Agile principles of promoting a collaborative environment where individuals and interactions are given more importance than processes and tools. The other options, such as asking team members to solve the dispute outside of working hours, taking a vote and going with the majority's solution, or choosing the solution of the team member with more experience, do not promote shared responsibility and may lead to further conflicts in the future. They do not cultivate a culture of open discussion and consensus-driven decision making which is essential in Agile teams.