Scrum Team

Correct Answer: Organize a workshop where all team members express their current understanding and collaboratively craft a unified definition of 'Done'.

The correct approach as a Scrum Master is to engage the entire Scrum Team in collaboratively defining what 'Done' means for them, ensuring team buy-in and a common understanding. The wrong answers, though related, place the responsibility for defining 'Done' outside of the collaborative team process or fail to engage the team in meaningful consensus-building.

Correct Answer: Facilitate a discussion to identify the most valuable items and help the team prioritize based on the Product Owner's input

The best answer is to facilitate a discussion to identify the most valuable items and help the team prioritize based on the Product Owner's input. As a Scrum Master, your role is to facilitate the Scrum Team's collaboration and decision-making process. Encouraging the team to discuss and prioritize the work based on the Product Owner's guidance will help them reach a consensus and ensure they focus on delivering the most valuable items in the upcoming Sprint. Informing the Product Owner to make the final decision goes against the collaborative nature of Scrum. Increasing the Sprint duration or dividing the team into sub-teams are not ideal solutions, as they deviate from the core Scrum principles of fixed time-boxes and cross-functional teams working together.

Correct Answer: The Scrum Master should advise the team that they can discuss the situation with the Product Owner to possibly re-negotiate the scope of the Sprint.

In Scrum, when a team faces issues with a work item being more complex than initially understood, it is encouraged to communicate and collaborate with the Product Owner to find the best way forward, which may involve re-negotiating the scope of the current Sprint. Increasing daily work hours or continuing work without considering the impact are not encouraged practices in Scrum, as it goes against sustainable development. Dividing the story without revisiting the Sprint's scope and goals with the Product Owner assumes resolution without alignment on priorities.