Self-Organization

Correct Answer: Facilitate a training session or workshop on self-organising concepts.

Introducing a team to self-organisation concepts is the first step in promoting self-organisation. Imposing rules, enforcing leaders, or assigning tasks go against self-organisation principles. Randomised decision-making or assignment of a plan isn't effective.

Correct Answer: Facilitate a discussion between the team members, encouraging them to listen to each other's ideas.

In the Scrum framework, the Scrum Master does not decide or propose solutions but helps the team to self-organize and make their own decisions. Therefore, the best course of action would be to 'Facilitate a discussion between the team members, encouraging them to listen to each other's ideas'. This allows for collaboration and negotiation, which are key aspects of Agile methodologies. The other answers are incorrect because they either abdicate the Scrum Master's responsibilities, infringe on team members' personal time, or make decisions that are meant for the team.

Correct Answer: Remind the team of their commitment to helping each other and suggest they discuss it after the meeting

In Scrum framework, self-organization and collaboration are valued. The Scrum Master should not dictate solutions or take over tasks, instead they should coach the team to collectively address problems and empower them to decide how to get work done. Hence, the best action for the Scrum Master here would be to remind the team of their commitment to helping each other, and suggest they discuss the issue after the meeting. This promotes self-organization and teamwork. The other options are counterproductive to the essence of Scrum. Asking a team member to put in extra hours promotes a one-person focus and doesn't address the underlying problem which may be deeper than just raw hours spent. Taking over the task and doing it themselves is not the job of the Scrum Master, it destroys the spirit of self-organization. Ignoring the issue since it's the individual's responsibility would defy the spirit of teamwork and collaborative problem-solving, which is at the heart of Scrum.