Burndown Chart

Correct Answer: The burndown chart was not updated accurately, showing ideal, but not real progress.

The correct answer is 'The burndown chart was not updated accurately, showing ideal, but not real progress.' The purpose of a burndown chart is to track the completion of user stories within a sprint. If the chart shows a perfect decrease over the period, but there are still incomplete user stories, it suggests that the chart was not accurately updated to reflect the real progress made. On the other hand, the complexity of the user stories, the team's commitment, and the estimation of user stories might affect the progress, but these factors would not lead to a smooth burndown chart in the face of uncompleted tasks. Therefore, these answers are not correct.

Correct Answer: Have team members update their task completion daily

It's important for team members to update their task completion daily, as this will provide an accurate representation of progress and help identify any issues early on.

Correct Answer: Discuss with the team how to handle unplanned work and ensure it is accounted for in the sprint backlog and burndown chart.

The best answer is to discuss with the team how to handle unplanned work and ensure it is accounted for in the sprint backlog and burndown chart. As a Scrum Master, it is important to facilitate open communication and help the team find solutions to improve their process. Ignoring unplanned work or encouraging overtime goes against the principles of Scrum and can lead to inaccurate reporting and burnout. While splitting unplanned work into smaller tasks and adding them to the sprint backlog is a valid approach, it should be done in collaboration with the team and after discussing the impact on the current sprint goals and commitments.