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ScrumMaster Certification Process: Coaching & Facilitation

Coaching and facilitation are integral competencies for successful ScrumMasters. Importance: These skills enable ScrumMasters to guide, support and empower teams to implement agile methodologies effectively, optimising team performance and productivity.

What is it: Coaching involves guiding the team towards self-organisation and cross functionality. A ScrumMaster aids individuals and their team to discover solutions by asking powerful questions rather than providing solutions. Facilitation, on the other hand, is about being neutral and ensuring efficient meetings by managing the process, not the content.

How it works: A ScrumMaster uses coaching and facilitation techniques during Scrum events (planning, daily stand ups, reviews and retrospectives) and any meeting where the team is trying to solve a complex problem.

Exam Tips: When answering questions about coaching and facilitation, ensure to:

  • Understand the role of ScrumMaster as a facilitator and a coach.
  • Review real-world examples of these competencies in action.
  • Understand different techniques and when to use them such as powerful questioning.
  • Practice scenario-based questions to understand how to apply these skills in a variety of situations.

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Coaching and Facilitation practice test

A key part of the ScrumMaster role is coaching and facilitation. They facilitate work and discussion among the team, help overcome obstacles, and act as a coach to guide the team towards self-organization and cross-functionality. A ScrumMaster certified professional must have the skills to facilitate effectively and coach the team in Agile practices. Adequate coaching and facilitation skills ensures an efficient, effective, and motivated Scrum team.

Time: 5 minutes   Questions: 5

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Certified ScrumMaster Preparation Package (2024)

  • 5543 Superior-grade Certified ScrumMaster practice questions.
  • Accelerated Mastery: Deep dive into critical topics to fast-track your mastery.
  • Unlock Effortless CSM preparation: 5 full exams.
  • 100% Satisfaction Guaranteed: Full refund with no questions if unsatisfied.
  • Bonus: If you upgrade now you get upgraded access to all courses
  • Risk-Free Decision: Start with a 7-day free trial - get premium features at no cost!