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CSM - ScrumMaster Roles & Responsibilities - Removing Impediments
Beginner
1/12
As a Scrum Master, Sarah noticed serious conflicts between team members. What should be her initial action?
a.
Encourage open communication and discussion between conflicting parties.
b.
Choose one side and support them against the other.
c.
Call for a disciplinary meeting which can give a negative impact on the team performance.
d.
Ignore the situation as it's the team's responsibility to solve their personal issues.
Beginner