Stakeholder engagement is a critical component within the ITIL 4 Foundation framework, particularly within the Service Value System (SVS). In ITIL 4, stakeholders encompass all individuals, groups, or organizations that have an interest in or are affected by a service or its delivery. Effective stakeholder engagement ensures that services are co-created and aligned with stakeholder needs and expectations, thereby enhancing value creation. The SVS integrates various components, including the Service Value Chain, practices, guiding principles, governance, and continual improvement, all aimed at facilitating value co-creation through services. Engaging stakeholders throughout this system ensures that decisions and actions are informed by diverse perspectives and that the delivered services remain relevant and effective. Key aspects of stakeholder engagement in ITIL 4 include identifying stakeholders, understanding their needs and expectations, and fostering open communication channels. By actively involving stakeholders in the service design, transition, and delivery processes, organizations can better anticipate requirements, mitigate risks, and innovate solutions that resonate with users and customers. Moreover, stakeholder engagement supports the alignment of services with business objectives and user demands, promoting satisfaction and loyalty. It also facilitates transparency and trust, as stakeholders are kept informed and have avenues to provide feedback. This ongoing interaction enables continuous improvement, as feedback loops inform iterative enhancements to services and processes. Effective stakeholder engagement also involves managing relationships and expectations, ensuring that stakeholders are appropriately involved according to their influence and interest. Prioritizing stakeholder inputs helps in making informed decisions that balance competing needs and resources. In summary, stakeholder engagement within the ITIL 4 Service Value System is essential for ensuring that services are relevant, valuable, and effectively co-created with those who influence or are impacted by them. It fosters collaboration, aligns services with strategic goals, and drives continual improvement, ultimately enhancing the overall service value delivered to the organization and its stakeholders.