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Program Stakeholder Engagement—Knowledge and Skills

Program Stakeholder Engagement is a critical aspect of successful program management. It involves effectively identifying, analyzing, and engaging with stakeholders throughout the program lifecycle to ensure their needs and expectations are met.

Why Program Stakeholder Engagement is Important:
- Stakeholders can significantly influence the success or failure of a program
- Effective engagement helps align stakeholder expectations with program objectives
- It enables the program team to identify and mitigate potential risks and issues early on
- Stakeholder support is crucial for securing necessary resources and approvals

What Program Stakeholder Engagement Entails:
- Identifying and categorizing stakeholders based on their interest, influence, and impact on the program
- Analyzing stakeholder needs, expectations, and potential concerns
- Developing and implementing stakeholder engagement strategies and communication plans
- Continuously monitoring and managing stakeholder relationships and addressing their feedback
- Ensuring stakeholder satisfaction and maintaining their support throughout the program

How Program Stakeholder Engagement Works:
1. Stakeholder Identification: Identify all individuals, groups, and organizations that can impact or be impacted by the program
2. Stakeholder Analysis: Assess stakeholder interests, influence, and potential impact on the program
3. Engagement Planning: Develop strategies and plans for engaging with each stakeholder group
4. Stakeholder Communication: Implement communication plans and regularly engage with stakeholders
5. Monitoring and Control: Continuously monitor stakeholder relationships and address any issues or concerns

Exam Tips: Answering Questions on Program Stakeholder Engagement—Knowledge and Skills
- Understand the importance of identifying and analyzing stakeholders early in the program lifecycle
- Know the key elements of a stakeholder engagement plan, such as communication methods and frequency
- Be familiar with techniques for managing stakeholder expectations and addressing their concerns
- Recognize the significance of maintaining stakeholder relationships throughout the program
- Understand the role of the program manager in leading and facilitating stakeholder engagement efforts

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Program Management Professional Preparation Package (2024)

  • 2850 Superior-grade Program Management Professional practice questions.
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