Kanban System

5 minutes 5 Questions

Kanban is another approach used in agile project management. It helps manage workflow by visualizing work, limiting work in progress, and enhancing flow. Built on the principle that work should be released early and often, Kanban aids in adaptive planning by allowing teams to visualize their work, …

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Question 1

In this software company, your team has to deal with requests coming from different departments. The requests need to be completed within a week. What is the appropriate way to manage the flow of work using Kanban?

Apply strict deadlines for each request. Establish Work In Progress (WIP) limits for each workflow state. Remove all WIP limits. Implement a Waterfall methodology. Focus on individual task assignments rather than the team's overall progress. Prioritize requests based on the department's direct influence on the company's revenue.

Correct Answer: Establish Work In Progress (WIP) limits for each workflow state.

WIP limits help to balance the demand for work with the team's ability to deliver, avoiding both overburdening and idle time. This ensures a smoother flow and better focus on one task at a time.

Question 2

In an IT support team, the number of tickets raised by customers has increased significantly. Your team is struggling to cope with the high volume. What can you do in the Kanban system to tackle this issue?

Ignore the increasing volume and continue working as usual. Contact customers to ask them to stop submitting tickets. Advise the team to disregard low-priority tickets. Remove the Kanban system and revert to an unstructured approach. Analyze the system's statistics, identify bottlenecks, and optimize the flow by adjusting WIP limits and addressing issues. Add more tasks to each team member's workload.

Correct Answer: Analyze the system's statistics, identify bottlenecks, and optimize the flow by adjusting WIP limits and addressing issues.

Analyzing the system's statistics helps to identify bottlenecks and areas for improvement. By optimizing the flow and adjusting WIP limits, the team can better manage their workload and improve overall efficiency.

Question 3

After implementing Kanban for an e-commerce company, you notice an increase in delivery time for orders. What is the most probable reason and the best solution?

Customers are not important, so the delivery time should not be a concern. The Kanban board is ineffective, so it should be replaced with another visualization tool. The company's employees work too slowly, so they should be replaced with faster workers. The team members are not engaged in the process, so the company should switch to another methodology. The team might be suffering from bottlenecks due to improper WIP limits, which can be corrected by analyzing the flow. Customers are ordering too many items, so the company should decrease its product offerings.

Correct Answer: The team might be suffering from bottlenecks due to improper WIP limits, which can be corrected by analyzing the flow.

Bottlenecks due to improper WIP limits may cause increased delivery times. Analyzing the flow and making adjustments based on the findings, such as optimizing WIP limits, can help to address the issue.

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Kanban System

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