Kanban Board

Correct Answer: Organize a team meeting to reiterate the purpose of each Kanban column and encourage questions

The best action for the Scrum Master to take would be to 'Organize a team meeting to reiterate the purpose of each Kanban column and encourage questions'. As a Servant leader, it's important for the scrum master to facilitate communication and aid understanding. Therefore, organizing a team meeting to discuss the problem and provide clarification on the purpose of each Kanban column would certainly help resolve the issue. The other options are less effective: 'Change the column names without consulting the team' is not respectful of the team's established processes and wouldn't necessarily lead to better understanding. 'Ignore the problem since it's not affecting the project's delivery time' does not address the issue and it can lead to bigger issues in the long term. Finally, 'Assign the task of understanding column names to a single team member' does not promote shared understanding or team-based problem solving which are crucial in Agile methodologies.

Correct Answer: Organize a refresher session on Kanban principles and actively involve the team in discussing how they relate to your project.

While engaging the team in a session focused on Kanban principles and their application helps in clarifying doubts and reinforcing understanding, the other options divert from solving the fundamental issue at hand. Implementing Scrum ignores the current challenge and introduces a completely different framework, which might not be suitable or desired. Expecting team members to independently learn without guided discussions might lead to inconsistencies in understanding. Making the Kanban board more complex could further intimidate and confuse team members instead of aiding them.

Correct Answer: Introduce a policy to limit the number of items in the 'Done' column and periodically clear older items.

The correct approach involves managing the 'Done' column to avoid clutter and confusion, directly addressing the issue. Increasing the frequency of retrospectives might address symptoms but doesn't solve the core issue of a cluttered 'Done' column. Moving items to a secondary board could add unnecessary complexity and does not help with the clutter within the main board's context. While color-coding might help in identifying items by sprint, it does not address the problem of having too many items clogging the 'Done' column. The goal is to maintain clarity and efficiency within the Kanban board, making it easier for the team to review their work during retrospectives without being overwhelmed.