Scenario Mapping

Correct Answer: The geographical location of the application developer.

Scenario Mapping is a method for visualizing and understanding system functionality from the user's perspective. Key inputs to this process typically include understanding of user behaviors, preferences and needs, information about the competitive landscape, and learnings from existing systems or solutions. In this case, 'The geographical location of the application developer' would be the least useful input. While the location of the developer may impact certain logistical aspects of the project, it's unlikely to significantly influence user requirements, the focus of Scenario Mapping. On the other hand, 'Common shopping behaviors of the target user demographics', 'Information on the competition's app features', and 'Customer feedback for existing shopping apps' all provide valuable insights into user requirements, hence eliminating them as least useful inputs.

Correct Answer: Identify the context and purpose of the scenario map

The best answer is 'Identify the context and purpose of the scenario map'. In tackling any problem it is necessary to understand the context and purpose of the problem solution process, in this case, the scenario map. It guides the subsequent steps and ensures that efforts are channelled towards the right problem while avoiding irrelevant tasks. The 'Ignore the context and just focus on the problem' answer is wrong as context-assessment helps to understand the bigger picture and can bring to light hidden aspects of the problem. This is also true for 'Start coding without any map', as coding without a clear map or plan would lead to inefficiency and confusion. Lastly, the 'Write down all the possible scenarios, whether relevant or not' answer may lead to wasted time and effort on irrelevant scenarios, hence it is incorrect.

Correct Answer: Asking the product owner to fix the issue without identifying the user steps leading to it

The incorrect application of scenario mapping in dealing with a unique registration login bug would be asking the product owner to fix the issue without identifying the user steps leading to it. Scenario mapping necessitates a comprehensive understanding of user interactions with the product, and this can't be achieved without identifying the steps that lead users to the bug. Ignoring these steps and jumping directly to the solution wouldn't provide the context needed to resolve the bug effectively. The other options, such as noting the step-by-step interaction of users with the product as they encounter the bug, discussing with the team to understand the multiple paths that can lead to the bug, and validating your findings with real user sessions, are all appropriate applications of scenario mapping.