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Guide on Assertive Communication for PMI-ACP Exam

What is Assertive Communication: Assertive Communication is a conflict resolution technique that emphasizes expressing oneself effectively and stand up for your point of view, while also respecting the rights and beliefs of others.

Why it is Important: Assertive Communication helps to diffuse conflict, reduce stress, improve relationships, and increase self-confidence. This makes it an essential skill for anyone taking the PMI-ACP exam.

How it Works: Assertive Communication works by allowing us to express negative and positive thoughts and feelings in an open, honest and direct way. It involves clear, concise and respectful communication.

Exam Tips: When answering questions on Assertive Communication in the PMI-ACP exam, keep these points in mind:
• The importance of maintaining respect and understanding of others' point of view.
• Knowing how to express clearly and effectively. Not being aggressive or passive, but maintaining a balance.
• Understanding the role of emotional intelligence in Assertive Communication.
• Be prepared to answer scenario-based questions where identifying the most appropriate communication type would be the key to resolving the conflict.
• Mastery of 'I' statements to assertively communicate your needs or concerns. An 'I' statement have three parts: a feeling, the behavior that leads to the feeling and why the behavior is an issue.

Example: In the PMI-ACP exam, you may encounter a question like: 'Which type of communication ensures expressing one's own perspective while respecting the other person's view?' The answer would be 'Assertive Communication' as this communication style ensures everyone's rights and viewpoints are respected.

Remember, practice makes perfect. Master the skill of Assertive Communication and you will increase your chances of passing the PMI-ACP exam.

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Assertive Communication practice test

Assertive communication is a style of communication in which individuals clearly state their opinions, feelings, and needs without violating the rights of others. It promotes fairness and equality in communication and is key to resolving conflicts and maintaining constructive relationships in a professional environment. This method focuses on the issue at hand and not on the individuals, thus preserving respect and integrity even in conflict situations.

Time: 5 minutes   Questions: 5

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PMI Agile Certified Practitioner Preparation Package (2024)

  • 4442 Superior-grade PMI Agile Certified Practitioner practice questions.
  • Accelerated Mastery: Deep dive into critical topics to fast-track your mastery.
  • Unlock Effortless PMI-ACP preparation: 5 full exams.
  • 100% Satisfaction Guaranteed: Full refund with no questions if unsatisfied.
  • Bonus: If you upgrade now you get upgraded access to all courses
  • Risk-Free Decision: Start with a 7-day free trial - get premium features at no cost!