Mediation

Correct Answer: Third-Party Mediation

The correct answer is 'Third-Party Mediation'. This form of mediation is when an outside party is brought in to help resolve the conflict between two or more parties. It is often used when the parties involved cannot reach an agreement on their own or their arguments are slowing down the progress of whatsoever they are involved in. In this case, as the project manager, by inviting a third party to resolve the dispute between the two team members, you are using third-party mediation. 'First-Party Mediation' would mean one of the disputants is acting as the mediator, which is not the case here. 'Intrapersonal Mediation' would refer to resolving conflicts within oneself, which doesn't apply to this situation. 'Interpersonal Mediation' while it involves resolving conflicts, it usually refers to the process between the two parties involved without a third party, which also isn’t the case here.

Correct Answer: Facilitative Mediation

The best answer is 'Facilitative Mediation'. In this mediation type, the mediator helps the parties to identify problems and encourages them to negotiate a resolution among themselves without suggesting solutions directly. This situation is exactly what is described in the question scenario. 'Evaluative Mediation', 'Transformative Mediation' and 'Directive Mediation' are incorrect. Evaluative Mediation entails the mediator making a judgment about the most appropriate resolution which is not the case here. Transformative Mediation aims to change the relationships between the parties, not something indicated in the scenario. In Directive Mediation, the mediator directly influences the outcome of the dispute but the question's scenario does not depict such an approach.

Correct Answer: Evaluative mediation

The correct answer is 'Evaluative mediation'.

Evaluative mediation is a process where a neutral third party not only facilitates discussion between conflicting parties but also provides their own expert opinion on the matter. This aligns perfectly with the scenario described in the question.

Key characteristics of evaluative mediation:
1. Neutral third party involvement
2. Facilitation of discussion
3. Provision of expert opinion

The other options are incorrect for the following reasons:

'Transformative mediation focused on relationship improvement' is incorrect because it primarily aims to transform the relationship between parties and doesn't typically involve the mediator providing their own expert opinion.

'Facilitative mediation with guided problem-solving' is close but not quite right. In facilitative mediation, the mediator helps parties reach their own solution but doesn't offer their own expert opinion on the matter.

'Arbitrative mediation with binding resolution' is incorrect because arbitration involves a third party making a binding decision, which is not mentioned in the scenario. The question describes a mediation process where the third party offers an opinion but doesn't necessarily make a binding decision.