Restorative Justice

Correct Answer: Organize a meeting where team members can express their feelings about the failed sprint and discuss how they can improve moving forward, focusing on healing and rebuilding, not blaming.

The response that best incorporates the principles of Restorative Justice is the one that involves organizing a meeting where team members can express their feelings about the failed sprint and discuss how they can improve moving forward, focusing on healing and rebuilding, not blaming. Restorative Justice is all about communication, healing, and solutions. Ignoring the failed sprint and encouraging the team to do better in the next one does not address the underlying issue and could result in repeated mistakes. Reprimanding the person responsible for the failure in front of the team contradicts the principles of Restorative Justice as it can create a hostile environment and does not focus on healing and solutions. Asking everyone to work overtime to make up for the failed sprint, while possible in some cases, does not address the morale and productivity issue and can actually lead to burnout and a further slump in spirit and productivity.

Correct Answer: Initiate a dialogue involving all team members to build understanding and empathy and to collaboratively decide on a solution.

The best answer to the given problem is 'Initiate a dialogue involving all team members to build understanding and empathy and to collaboratively decide on a solution.' This answer follows the principles of agile management, teamwork and restorative justice. In the face of a failure or mistake, the goal is not to punish the responsible, but rather to understand what went wrong and how similar mistakes can be prevented in the future. This approach promotes learning, empathy and team spirit. The second answer, 'Blame the team member publicly, so they learn from their mistake,' contradicts the advocate of restorative justice and does not lead to a solution. The third answer, 'Fire the responsible person to set an example,' may create fear and discomfort in the other team members. The fourth answer, 'Ignore the whole situation as it may decrease team morale,' is also not recommended because it ignores the problem without proposing a solution or learning from it.

Correct Answer: Organize a communication workshop, focusing on active listening, empathy and clarity, and reset the communication norms in the team.

The best option to deal with minor continuous issues due to miscommunication in a team using Restorative Justice principles would be to organize a communication workshop. The aim is to improve the team's active listening, empathy and clarity skills. Resetting the communication norms would also help to decrease miscommunications in the team. On the other hand, ignoring the issue or assuming things will naturally improve won't make any positive difference. It could in fact increase the scope of the problem over time. Re-assigning team roles, while possibly beneficial in certain contexts, doesn't necessarily address the root cause of the issue, which is miscommunication. Lastly, communicating only through emails to leave a paper trail of responsibilities may seem attractive, but it doesn't help improve actual communication among the team and could possibly exacerbate misunderstandings due to loss of verbal and non-verbal cues.