Guide to Client-Valued Functionality (Features)
Client-valued functionality, often simply referred to as 'features', is a fundamental concept in project management, recognized especially within the Agile methodology and the PMI-ACP (Project Management Institute Agile Certified Practitioner) framework.
What is it?
Client-valued functionality refers to the aspects of a product or transaction that the client perceives as adding value. This might include components of the product itself or elements of customer service or support. The goal is to prioritize these features in production to enhance customer satisfaction.
Why is it important?
Understanding what clients value is crucial for aligning the efforts of product and service delivery with customer needs, increasing the potential for business success. This supports customer-centric approaches and fosters improved client relationships.
How it works?
In an Agile environment, the client-valued features are prioritized on the product backlog. The team will then focus on delivering the most valuable functions first. This setup ensures maximum value delivery early in the project.
Exam Tips: Answering Questions on Client-valued Functionality (Features)
1. Understand the definition: Being well versed with the concept including its significance is a prerequisite.
2. Analyse the context: Most questions will involve a scenario where you must identify or prioritize client-valued features.
3. Practice: Try answering as many practice questions as possible, this will help you to understand the concept better and its application in different contexts.