Service Delivery

5 minutes 5 Questions

Service Delivery is a key Kanban concept, it refers to the process of providing a service or product to a client or customer. In Kanban, the focus is on delivering small, incremental changes to the customer regularly. This agile principle helps to avoid the 'waterfall' method of delivering a large,…

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PMI-ACP - Service Delivery Example Questions

Test your knowledge of Service Delivery

Question 1

You are a Scrum Master in an app development company. You notice that the delivery of units of product are happening every two weeks, causing bottlenecks in development and frustration in the team. How would you solve this issue?

Question 2

Your team is delivering high quality work, but the stakeholders are complaining because the output is not as per their expectations. How would an Agile practitioner handle this?

Question 3

You are a Project Manager in a construction company. The delivery of materials is consistently late, causing major disruptions to the schedule and increasing project costs. As an Agile practitioner, how would you mitigate this issue?

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10 questions (total)