Team and Technical Agility

Correct Answer: Assess and adjust the team's velocity to ensure they are not overcommitting

The most effective solution when an Agile team struggles to produce a potentially shippable increment at the end of a sprint is to assess and adjust the team's velocity to ensure workloads are both manageable and realistic. This answer is the most suitable as it sticks to the Agile principle of sustainable development, that is, the team should be able to maintain a constant pace. The other answers are not ideal because: - 'Increasing the duration of the sprint' is not a good practice in Agile. A sprint duration is generally kept consistent to establish a repeating and predictable rhythm of work. Drastic changes can disrupt this rhythm. - 'Assigning additional tasks to the team members' could result in a strain on the team members and could potentially degrade the quality of work and lead to burnout. - 'Removing some team members who are slow' is not the best Agile practice. Instead, coaching, training or pairing slow members with more experienced members to enhance their skills would be a more appropriate approach.

Correct Answer: Encourage the team to retrospect on their internal processes and identify areas of improvement.

The correct answer is 'Encourage the team to retrospect on their internal processes and identify areas of improvement.' As a Scrum Master, your role is to facilitate and enhance the work of the team. The first step when noticing a decline in productivity should be to discuss this problem with the team. This follows the principles of Agile, a method which puts a focus on continuous improvement and adapting to change. This can be achieved through a process called a 'retrospective,' where the team will review what did and didn't go well, and create an action plan for improvements to implement in the next Sprint. The other options are generally not in line with Agile principles. 'Assign additional tasks to the team members to increase productivity' only increases workload, but doesn't necessarily increase productivity and potentially leads to burnout. 'Mandate overtime to make up for the missed deadlines' can be perceived as a quick fix, but it doesn't address the real issues and it's not a sustainable solution. Furthermore, this could decrease morale and eventually productivity. 'Hire new members to the team to distribute the workload' is not the first step you should take, increasing the team size may complicate coordination and communication, and it's not a guarantee that it'll increase productivity.

Correct Answer: Scrutinize the source of the interruptions and work towards eliminating them. Protect the team from outside interferences.

In Scrum, the Scrum Master's role is to facilitate the team by eliminating obstacles and protecting the team from interruptions. Therefore, the Scrum Master should scrutinize the source of the interruptions and work towards eliminating them. This is to ensure that the team member can focus on his planned tasks and the team can maintain its productivity. The other answers are not correct because: suggesting the team member to work extra hours does not solve the problem, it actually pushes the burden onto the team member that is already overwhelmed; ignoring the issue does not align with the Scrum principle of continuous improvement and addressing issues straight on; lastly, having other team members share the ad hoc requests' load does not address the root cause of the interruptions and is just a shifting of the problem.