Definition of Done

Correct Answer: The team should reevaluate and modify their Definition of Done to better ensure the quality.

Given the question, the best approach for the team that has been consistently meeting their Definition of Done but is still experiencing product quality issues would be to reevaluate and possibly modify their Definition of Done to better ensure the quality. This is because the Definition of Done helps the team agree on what it means for work to be completed, and that criteria might be too weak if the team is still experiencing quality issues. If they're checking off all the items on their Definition of Done and the product still isn't up to snuff, then it's possible their Definition of Done doesn't include all the necessary steps to ensure a high-quality product. Reevaluating and modifying the Definition of Done to better capture what needs to happen before the work can be considered 'done' will help increase the quality of the final product The team should not continue with their established Definition of Done if it is not resulting in a quality product. It means that their current Definition of Done is not capturing all that is needed to produce a quality product. Blaming the Product Owner also is not a solution. While the product owner has a responsibility in delivering a quality product, the entire team needs to collaborate and find solutions. Increasing the sprint duration to spend more time on quality assurance might cause more harm than good. Although it might initially seem that having more time would result in better quality, it can also lead to decreased productivity as the team might fall into the trap of lack of urgency. Instead of increasing the time, focusing on quality from the beginning to the end could bring better results.

Correct Answer: Clarify that a task is 'done' when it meets all the acceptance criteria and has passed all necessary tests and reviews

In reference to the PMI Agile Certified Practitioner course principles, the best answer is: 'Clarify that a task is 'done' when it meets all the acceptance criteria and has passed all necessary tests and reviews'. This definition adheres to Agile principles that emphasize quality, verification, and validation procedures. A task is, therefore, considered 'done' only when it satisfies the predefined acceptance criteria and has undergone all required testing, reviews, and approvals. The other answers are not entirely accurate. For instance, saying a task is 'done' when the team member 'feels like it's done' is subjective and does not ensure quality or adherence to defined criteria. Additionally, saying a task is 'done' when the 'product owner says it's done regardless of acceptance criteria' does not align with Agile principles, which advocate for collective responsibility and not individual affirmations. Similarly, stating that a task is 'done' 'when the sprint ends, regardless of its status' is not true as a sprint may end with some tasks incomplete or unreviewed, thus they cannot be considered 'done'.

Correct Answer: The partially done work items should be moved to the backlog and not included in the product increment

The correct approach according to Agile/Scrum methodologies would be to move the partially done work items back to the backlog and not include them in the increment product. This decision aligns with the principle of 'done' in Agile, which emphasizes completeness and deliverability. When an item is 'done', it must be potentially shippable and usable. If a work item didn't meet these criteria, as stated in 'Definition of Done', it should not be considered 'done' and so, should not be part of the product increment. The other answers are incorrect because: Including the partially done work items in the product increment would violate the 'Definition of Done' and potentially jeopardize product quality and customer value. Changing the 'Definition of Done' to include partially done items would simply avoid dealing with the problem and compromise quality standards. Asking for an extension of the sprint is against the Agile principle of time-boxed iterations and adaptive planning - the team should instead reflect on why the work was not completed and look for improvements for the next sprints.