Scrum Master

Correct Answer: Facilitate a session to improve the Sprint Planning process.

In the scenario where a development team repeatedly fails to meet Sprint goals due to unplanned work, the best approach is to facilitate a session to improve the Sprint Planning process. This approach directly addresses the core issue affecting the team's productivity by enhancing the planning phase to better anticipate and allocate resources for both planned and unplanned work, ensuring more realistic and achievable Sprint goals. Advising the Product Owner to allocate time for unplanned work in the Sprint does not tackle the issue at its core but rather provides a temporary workaround and could lead to inefficiencies. Increasing the Sprint duration to accommodate more tasks can dilute the focus and urgency that the timeboxed nature of Sprints is meant to instill. Encouraging the development team to work additional hours is not sustainable and could lead to burnout, negatively affecting quality and team morale. Therefore, focusing on improving the Sprint Planning process is the most effective and sustainable strategy.

Correct Answer: Work with the team to identify areas for improvement and review the Definition of Done.

As a Scrum Master, it's important to support continuous improvement. Identifying areas for improvement and reviewing the Definition of Done helps the team understand their gaps and improve their processes to produce potentially shippable increments.

Correct Answer: Discuss the suggestion with respect to Scrum's values and principles to determine if it aligns while maintaining Scrum's integrity.

While it is important for the Scrum team to inspect and adapt their processes, any changes suggested need to be thoroughly evaluated to ensure they are in alignment with Scrum's core values and principles. The Scrum Master, in this context, should facilitate this evaluation and guide the team in understanding the implications of altering the framework. The correct approach involves a balanced discussion that respects Scrum's integrity while considering the team's unique challenges. The wrong answers suggest alternative adjustments or evaluations, but they miss the mark on emphasizing the careful consideration needed to maintain the essence of Scrum while seeking to improve or adapt the team's approach.