Commitment to the Growth of People

Correct Answer: Set aside time for personal training sessions and peer-to-peer learning to enhance their understanding of the new tool.

An Agile project leader's goal is to empower their team and give the right guidance so that they can perform at their best. If a team member is struggling because they are unfamiliar with a new tool, the most effective thing an Agile leader can do is to allocate time for personal training sessions or encourage peer-to-peer learning. This will significantly enhance their understanding and make them more efficient with the new tool, thereby aiding both their personal growth and the project's success. Re-assigning them to less important tasks or ignoring their struggle doesn't support their learning or growth, it will only hamper their confidence and the project's outcome. Asking them to take their vacation time to learn about it is not considering their personal time and mental wellness, which contradicts the Agile principle of promoting sustainable development and well-being of the team.

Correct Answer: Actively mentor them and provide them with leadership tasks that help them grow.

The best course of action for the identified situation in an Agile project is to 'Actively mentor them and provide them with leadership tasks that help them grow.'. This is because Agile environments foster learning and growth through practical hands-on experiences. By providing leadership tasks and active mentorship, you give the team member more exposure to the responsibilities of a leadership role and the chance to build necessary skills. This approach allows them to gradually acquire the skills and experience they might need for a full-fledged leadership role. The other options are not optimal: Instantly promoting someone to a leadership position without the necessary functional training can be too overwhelming and result in poor performance and perhaps even team morale issues. Suggesting they take leadership courses in their spare time, doesn't really support the team member's development within the workplace context. Ignoring their potential because they are effective in their current role is a missed opportunity for team development.

Correct Answer: Arrange for a training session for that team member to improve their understanding and capability of using the technology.

The most effective action, when noticing a team member struggling due to unfamiliarity with the technology being used, is to arrange for a training session. This approach directly addresses the root cause of the problem and allows the team member to enhance their skills, regains their confidence, and improves their productivity. Taking over their tasks might seem helpful, but it doesn't add any value in the long term as the team member would still struggle with their lack of understanding of the technology. Moving them to a different project might not always be feasible or beneficial for the project or the team member. Ignoring the situation is definitely counterproductive, as it would let the problem persist, possibly leading to further disengagement and a drop in productivity.