A persona in Agile development refers to a fictional character created to represent a user type that might use a site, brand, or product in a similar way. Personas are extremely useful in helping to guide decisions about product features, navigation, interactions, and visual design. By designing fo…A persona in Agile development refers to a fictional character created to represent a user type that might use a site, brand, or product in a similar way. Personas are extremely useful in helping to guide decisions about product features, navigation, interactions, and visual design. By designing for the needs of diverse users, personas prevent the languishing of possessing a too narrow or a too general focus on users.
Guide to Persona in PMI-ACP User Stories
In the context of PMI-ACP and User Stories, 'Persona' refers to a fictional character created to represent different user types that might use a product in a similar way. It helps the team to understand the users’ needs, experiences, behaviours and goals.
Why it is important: Personas make it easier for designers and developers to empathize with the users. They provide a clear understanding of the user's needs and help to align strategy and goals with those needs.
How it works: Personas are created based on research to represent the needs of large sections of your audience. They should be detailed enough to allow the team to step into their shoes and see the product or solution from their perspective.
Exam Tips: Answering Questions on Persona: When it comes to exam questions on personas, remember that personas are always based on user research, they represent the end user's perspective, and they always have a specific goal. Understanding these key points would help you answer exam questions correctly. Avoid generalizing personas; each persona represents a distinct group of users with specific needs and behaviors. Remember that the ultimate goal of using personas is to create a solution that meets the needs of the end-users.
Sarah, a UX Designer, is going through various personas developed for their e-commerce platform. She finds a persona 'Retired Military Officer'. What should Sarah ideally avoid while targeting this persona?
Question 2
As a Product Manager, John is preparing personas for his job recruitment application. One persona is 'Fresher Graduate'. Which of these can be a potential goal of this persona?
Question 3
Gwen, a Project Manager is working on a language learning app and her focus persona is 'Busy Mom'. To ensure the user experience is tailored effectively, which characteristic should Gwen focus on?
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