Feedback

5 minutes 5 Questions

Feedback in XP is about continually validating decisions by receiving rapid feedback. This feedback loop is critical and can be through different methods such as pair programming, testing (both automated unit tests and functional tests), integration and feedback from customers or other stakeholders…

Guide to Understanding Feedback in XP in PMI-ACP

Feedback in Extreme Programming (XP) is a significant concept within the PMI-ACP certification exam.

Why it is important:
Feedback in XP provides a continuous loop of improvement, aiding in the development cycle by assessing the current state of the product and suggesting improvements. It enables practitioners to adapt to changes swiftly, resulting in higher quality outcome and customer satisfaction.

What it is:
Feedback in XP is the systematic process of collecting responses from various stakeholders, including users, developers, and clients. It includes testing, pair programming, continuous integration, and daily standups as sources of feedback.

How it works:
In XP, feedback is garnered through various channels, such as user stories, unit testing, and customer tests. It aids in identifying the team's progress, pinpointing areas of improvement, and making necessary corrections.

Exam Tips - Answering Questions on Feedback:
1. Understand the concept: Ensure that you have a profound understanding of the feedback in XP and its applications.
2. Practice mock tests: Utilize PMI-ACP mock tests for practical understanding.
3. Real world scenarios: Understand how retrospective meetings and sprint reviews help in providing comprehensive feedback.
Remember, explicit and implicit feedback are gained in continuous stages of XP, not just at the end of the project.

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PMI-ACP - Feedback Example Questions

Test your knowledge of Feedback

Question 1

The teams newly adapted feedback session receives extensive criticism from one of the team members who insists on sticking to the old process. This disrupts the meeting and the members are left feeling frustrated. What should the Scrum Master do?

Completely ignore the team member's criticism and continue with the meeting. Start a voting session to decide whether to continue with the new method or switch back to the old one immediately. Address the concern and ensure that every team member gets an opportunity to voice their opinion in the next meeting. Suspend the team member for disrupting the meeting

Correct Answer: Address the concern and ensure that every team member gets an opportunity to voice their opinion in the next meeting.

The Scrum Master’s role is ensuring everyone in the team has a voice and that constructive criticism is always welcome. Tackling the criticism at the moment might derail the meeting further. The best course of action would be for the Scrum Master to address the concern separately and ensure an opportunity for all team members to voice their opinions in the next meeting. This is to prevent disruptiveness while maintaining an open and fair feedback system. Suspending the team member for disrupting the meeting is an extreme action and only discourages open communication in future meetings. Ignoring the team member's criticism and continuing with the meeting further validates the team member's criticism, setting a bad precedent. Starting a voting session in the middle of the meeting will only further disrupt the discussion and deviate from the meeting's purpose. Moreover, switching back to the old method immediately in response to criticism isn’t a healthy methodology for solving problems in agile sessions.

Question 2

A team is conducting a retrospective. They realize that feedback from customers often arrives late, delaying the sprint completion. What should they do?

Identify ways to improve and streamline the process of collecting customer feedback to ensure timely delivery. Only accept feedback during specific timeframes and disregard feedback received outside those periods. Demand that the customer provide feedback earlier without any changes to the process. Shorten the sprint duration to reduce the impact of late customer feedback. Stop waiting for customer feedback and proceed based on internal team assessments. Delegate the responsibility of collecting feedback to a single team member.

Correct Answer: Identify ways to improve and streamline the process of collecting customer feedback to ensure timely delivery.

Improving and streamlining the feedback collection process ensures timely delivery without causing delays in sprint completion. Other options either don't work on the root problem or deviate from Agile principles.

Question 3

During a sprint planning meeting, a developer suggests seeking feedback from a third-party expert before implementing a new technology. What should be the next step?

Ignore the suggestion and proceed with the team's original plan. Reject the new technology outright as it will demand extra time for learning and gathering feedback. Hire the third-party expert and include them in every aspect of the project. Put the project on hold until the developer becomes an expert in the new technology. Consult the third-party expert to gather relevant feedback on the new technology and incorporate the insights responsibly. Consult multiple third-party experts and implement all recommendations without question.

Correct Answer: Consult the third-party expert to gather relevant feedback on the new technology and incorporate the insights responsibly.

In Agile projects, seeking feedback from experts is valuable for utilizing new technology responsibly. Teams are encouraged to incorporate outside feedback to improve the project's quality rather than making rash decisions or rejecting new ideas outright.

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