On-Site Customer: A Comprehensive Guide and Exam Tips
The On-Site Customer is an essential principle in Extreme Programming (XP), a type of Agile methodology. It implies having a customer or their representative present in the development team to deal with questions and provide feedback in real-time.
Importance: It reduces communication issues and ensures that the software meets the customer's expectations. The customer can test features immediately and provide feedback, leading to high satisfaction levels and least possible miscommunications.
How it works: The on-site customer works closely with the team, guiding them based on their understanding and vision of the product. They act as a real-time source of information regarding business requirements and needs.
Answering Exam Questions: Understand the value of this practice and how it improves communication, reduces misunderstandings, and increases project success. When presented with a scenario question, consider how the presence of an on-site customer would impact the situation.
Exam Tips:
1. Be familiar with the XP approach and the role of the on-site customer.
2. Understand customer collaboration over contract negotiation and on-site customer's role in this.
3. Know scenarios where on-site customer is beneficial and where it may pose challenges.
4. Do not confuse it with other roles like the product owner in Scrum.
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On-Site Customer practice test
On-Site Customer is the idea of having a representative of the end-user available to the development team at all times. This individual can answer questions, make decisions, and provide feedback rapidly, thereby minimizing the delay typically associated with these processes. This allows the team to make accurate and efficient decisions, reduce misunderstanding, and ensure that the product being developed is aligned with the end-users’ needs and expectations.
Time: 5 minutes Questions: 5
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PMI Agile Certified Practitioner Preparation Package (2024)
- 4442 Superior-grade PMI Agile Certified Practitioner practice questions.
- Accelerated Mastery: Deep dive into critical topics to fast-track your mastery.
- Unlock Effortless PMI-ACP preparation: 5 full exams.
- 100% Satisfaction Guaranteed: Full refund with no questions if unsatisfied.
- bonus: If you upgrade now you get upgraded access to all courses