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PMI-PBA - Ethics and Professional Conduct in Business Analysis - Respecting Diversity and Cultural Differences
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When a Business Analyst discovers that team members from different cultures have varying interpretations of nonverbal cues during meetings, what is the most effective approach?
a.
Ask team members to document their cultural interpretations of common gestures in a shared reference guide
b.
Establish clear communication guidelines that include explicit verbal confirmations of key points
c.
Schedule separate meetings for different cultural groups to ensure comfortable communication
d.
Implement a standardized set of gestures and expressions that all team members must adopt during meetings
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