Swimlane Diagram

Correct Answer: A process that may have coordination inefficiencies

In swimlane diagrams, excessive crossing between lanes typically indicates coordination inefficiencies in the process. Here's why: When activities frequently cross between swimlanes, it means: - There's excessive handoff between departments - Increased potential for communication delays - Higher risk of bottlenecks - More complex tracking and accountability - Potentially redundant steps in the process Why other answers are incorrect: Multiple departmental approvals don't necessarily require excessive lane crossing - they can be grouped efficiently within lanes. Standard flow in banking processes should actually aim to minimize cross-lane activities for efficiency. A well-integrated workflow would typically show more contained activities within lanes with strategic, minimal crossings rather than frequent back-and-forth movements.

Correct Answer: Activities should flow predominantly in one direction across lanes

In swimlane diagrams, having activities flow predominantly in one direction across lanes is a best practice because: 1. It creates clear, logical process progression 2. Reduces visual complexity and confusion 3. Makes the process easier to follow and understand 4. Minimizes unnecessary back-and-forth movements 5. Helps identify bottlenecks and optimization opportunities The other options are incorrect because: - Alternating between lanes unnecessarily would create a chaotic and inefficient process flow - Equal distribution of activities is not a requirement for swimlane diagrams; processes should reflect actual workflow needs - Maintaining parallel paths is not always necessary or beneficial; processes should follow their natural sequence regardless of synchronization

Correct Answer: It clearly shows responsibility and ownership of process steps

A swimlane diagram's primary advantage is its ability to clearly show responsibility and ownership of process steps across an organization. This is crucial for business process modeling because: 1. It visually separates different departments or roles 2. It shows who is responsible for each process step 3. It helps identify handoffs between different stakeholders 4. It clarifies accountability in complex processes The other options are incorrect because: - Automated process flows and system requirements identification are not functions of swimlane diagrams; these are typically handled by other tools - While swimlane diagrams can show sequential order, showing completion times is not their primary purpose or advantage - Creating visual hierarchies of business rules and exception handling is typically done using decision trees or business rule matrices, not swimlane diagrams