Requirements Elicitation and Analysis

Correct Answer: Online collaborative workshops with moderated breakout sessions

Online collaborative workshops with moderated breakout sessions is the most suitable technique because: 1. It enables real-time interaction despite time zone differences through scheduled sessions 2. Moderated breakout sessions allow for smaller group discussions where cultural differences can be better managed 3. The collaborative nature promotes active participation and instant clarification of requirements 4. Moderators can help bridge cultural gaps and ensure all voices are heard Why other approaches are less effective: Sequential interviews are time-consuming and may lead to fragmented requirements due to the lack of group interaction. Asynchronous requirement gathering through videos and surveys limits dynamic interaction and may result in misinterpretation due to cultural nuances. Document analysis with virtual focus groups lacks the structured facilitation needed to manage diverse cultural perspectives and may result in some participants dominating discussions.

Correct Answer: Progressive elaboration through iterative workshops

Progressive elaboration through iterative workshops is the most effective technique because: 1. It accommodates diverse technical expertise levels by allowing gradual understanding and contribution 2. Enables collaborative learning and knowledge sharing among stakeholders 3. Provides opportunities for clarification and refinement of requirements 4. Helps build consensus through interactive discussions 5. Allows requirements to evolve naturally as understanding improves Why other approaches are less effective: One-on-one interviews can create silos and miss collaborative insights, leading to fragmented requirements. Detailed documentation review and questionnaires may be too rigid and formal, potentially excluding less technical stakeholders from meaningful participation. Creating technical specifications based on expert input may alienate non-technical stakeholders and miss important business requirements that come from varied perspectives.

Correct Answer: Schedule a facilitated workshop to analyze and resolve the conflicting requirements

A facilitated workshop is the most appropriate first action when dealing with conflicting requirements from stakeholders because: 1. It brings all stakeholders together in a collaborative environment 2. It allows for real-time discussion and resolution of conflicts 3. It promotes transparency and mutual understanding 4. It is more efficient than handling conflicts individually The other options are less effective because: Deferring to the project sponsor should only happen after attempting to resolve conflicts through collaboration, as the sponsor may not have detailed technical knowledge. Creating a requirements matrix is premature before attempting to understand and resolve the underlying conflicts through discussion. Proceeding with majority views risks alienating key stakeholders and may miss important considerations from the minority perspective. This approach could lead to incomplete or inadequate requirements. The workshop approach aligns with best practices in business analysis by promoting stakeholder engagement and collaborative problem-solving.