Back to Quality Assurance and Control in Business Analysis

Change Control and Configuration Management

5 minutes 5 Questions

Change Control and Configuration Management are essential practices in Quality Assurance and Control for Business Analysis. Change Control refers to the systematic approach to managing all changes made to a product or system, ensuring that no unnecessary changes are made, all changes are documented, and that services are not unnecessarily disrupted. Configuration Management, on the other hand, involves maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Together, these practices ensure that any changes to requirements or system configurations are evaluated, approved, and implemented in a controlled manner. This helps in maintaining the integrity and quality of the system by preventing unauthorized alterations that could lead to defects or system failures. It also provides a structured process for accommodating necessary changes without compromising the project's objectives or timelines. Implementing Change Control and Configuration Management allows organizations to track the evolution of their systems and provides a historical record of changes, which is invaluable for troubleshooting and auditing purposes. It enhances communication among stakeholders by providing transparency about what changes are being made and why. Ultimately, these practices contribute significantly to Quality Assurance by ensuring that changes are made in a way that maintains or improves quality, rather than detracting from it.

Test mode:
Start practice test
PMI-PBA - Quality Assurance and Control in Business Analysis Example Questions

Test your knowledge of Amazon Simple Storage Service (S3)

Question 1

What is the primary purpose of Configuration Management in business analysis?

Correct Answer: To maintain integrity of project artifacts through version control and baselining

Configuration Management's primary purpose is to maintain the integrity of project artifacts through version control and baselining. This is the most accurate answer because: Configuration Management is fundamentally about: - Controlling versions of project documents and deliverables - Establishing baselines for project artifacts - Ensuring consistency and traceability of changes - Maintaining the integrity of project documentation The other options are incorrect because: - While tracking changes and evaluating their impact is important, it's more related to change management than configuration management - Documenting and storing requirements is just one aspect of configuration management, not its primary purpose - Monitoring technical aspects of development is more related to technical project management rather than configuration management Configuration Management's core function is to protect and maintain the integrity of project artifacts throughout their lifecycle, making this the most comprehensive and accurate description of its primary purpose.

Question 2

During a business analysis project, what is the recommended sequence for implementing a change control process?

Correct Answer: Assess impact, obtain approvals, update requirements, communicate changes

The most logical sequence for implementing a change control process is: assess impact, obtain approvals, update requirements, and communicate changes. This sequence is optimal because: 1. First, you must understand the full impact of the proposed change on the project, stakeholders, and deliverables 2. Once impact is understood, necessary approvals can be obtained from appropriate authorities 3. After approval, the requirements can be properly updated to reflect the approved changes 4. Finally, all stakeholders need to be informed of the approved and implemented changes The other sequences are problematic because: - Updating requirements before assessing impact or getting approval could lead to wasted effort and rework - Communicating changes before they are assessed and approved could create confusion and false expectations - Simply documenting changes at the start does not ensure proper evaluation and authorization of the change The correct sequence ensures proper evaluation, authorization, implementation, and communication of changes in a controlled manner.

Question 3

In a major enterprise software implementation, which change control practice best ensures traceability of requirement modifications?

Correct Answer: Recording changes in a centralized repository with unique identifiers and timestamps

A centralized repository with unique identifiers and timestamps is the most effective practice for ensuring traceability of requirement modifications because: - It creates a single source of truth for all changes - Timestamps provide chronological tracking of modifications - Unique identifiers enable precise reference and tracking - It supports audit capabilities and compliance requirements - It enables efficient impact analysis of changes The other options are less effective because: - Simply updating documentation and notifying stakeholders doesn't ensure systematic tracking of changes - Maintaining separate change logs for different business units creates fragmentation and risks inconsistency - Storing requirements in distributed locations can lead to version control issues and lacks centralized oversight The centralized repository approach provides the necessary structure, consistency, and accessibility required for enterprise-level change control, while ensuring complete traceability through the entire project lifecycle.

Go Premium

PMI Professional in Business Analysis Preparation Package (2024)

  • 3015 Superior-grade PMI Professional in Business Analysis practice questions.
  • Accelerated Mastery: Deep dive into critical topics to fast-track your mastery.
  • Unlock Effortless PMI-PBA preparation: 5 full exams.
  • 100% Satisfaction Guaranteed: Full refund with no questions if unsatisfied.
  • Bonus: If you upgrade now you get upgraded access to all courses
  • Risk-Free Decision: Start with a 7-day free trial - get premium features at no cost!
More Change Control and Configuration Management questions
12 questions (total)
Start 12 question test