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PMI-PBA - Quality Assurance and Control in Business Analysis - Root Cause Analysis in Quality Assurance
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When conducting Root Cause Analysis for a quality defect, what is the primary purpose of a Control Impact Matrix?
a.
To document the frequency and severity of each quality incident across different operational departments
b.
To establish a comprehensive timeline of all quality incidents and their sequential relationships in the process flow
c.
To prioritize potential causes based on their influence level and ease of control
d.
To measure the statistical correlation between multiple variables and their combined impact on process outcomes
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