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PMI-RMP - Communication and Risk Reporting - Overcoming Barriers in Risk Communication
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In addressing emotional barriers during risk communication, what strategy often leads to the most successful outcomes?
a.
Implementing a strict communication protocol that emphasizes formal documentation over emotional responses
b.
Escalating unresolved emotional concerns to senior management for final decision making
c.
Focusing exclusively on statistical data and probability calculations to prove risk levels
d.
Using empathy to validate concerns while presenting data-driven solutions
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